Configuration Management :
 

This IT process centrally registers and controls information about the infrastructure, such as configuration item (CI) attributes (e.g., identifying system and network hardware, production software, people (staff), documentation, etc.), CI status (e.g., in stock, in repair, in production, etc.), and their relationships (e.g., This user has PC "A" on her desk, printers "B," C," and "D" available for use, is covered by "Online Shopping SLA 10.1," etc.).14 Note that upon first glance it is easy to mistake this process for standard asset management. This is wrong. The Configuration Management process is distinct from corporate asset management in that it is focused entirely on the IT infrastructure and allows interrogation of infrastructure data based on relationships. Any other IT process that will be affecting the infrastructure will be interacting with this process.