Your web presence has become a very critical part of your
business. Obviously if you are conducting e-Business
on the Internet, these services affect your bottom line and
your customers' impression of how easy it is do business with
your company, which is extremely important. What may be not
as obvious, is the value of your web presence that is not
directly e-commerce oriented. If you have a web presence,
it is there for a reason. Whether your web server is in place
to support sales, client support, or customer services, your
clients will measure your company by the accessibility of
your on-line services. There are three solutions that are
required to comprise the total evaluation of your web presence.
An excellent place to start is to collect response time performance statistics of the WEB applications via OpenView Internet Services (OVIS) and display this performance data via a web-based presentation.
See url: http://188.8.131.52/HPOV_reports/iops.htm
- LOGIN: NDC PASSWORD: NDC for a live demo of data from our
WEB servers. If you would like to have your site monitored
for a limited time, please contact us at firstname.lastname@example.org
The second solution allows the means to break down the
individual transactions to provide performance analysis of
each critical component in the path of the customer's web
Finally, add to the above the ability to monitor your customers'
complete experience by recording where they are going and
how they are getting there, inclusive of their exit point
from your web environment. This information is critical to
your analysis and future web designs.